1. Order Processing Time

All orders are processed within 1–2 business days.

Orders placed on Sundays or public holidays will be processed on the next working day.



2. Shipping Timeline

Delivery time depends on your location:

  • Metro Cities: 3–5 business days

  • Other Cities: 5–7 business days

  • Remote Areas: 7–10 business days

We always try our best to deliver earlier.



3. Shipping Charges

  • Shipping charges are calculated at checkout based on location and order weight.

  • Free delivery may be available on selected orders as per ongoing offers.



4. Tracking Your Order

  • Once your order is shipped, you will receive a tracking ID via email or WhatsApp.

  • You can track your shipment using the link provided.



5.Packaging

  • We use eco-friendly, plastic-free packaging for all orders.

  • Fragile items are packed with extra care to avoid damage.



6. Delayed Deliveries

Delivery may be delayed due to:

  • Weather conditions

  • Courier delays

  • Festivals or high-demand days

  • Incorrect address provided

If delayed, our team will keep you updated



7.Wrong or Incomplete Address

If the address is incorrect or incomplete, the delivery may fail.

In such cases, re-shipping charges may apply.



8. International Shipping

Currently, we do not offer international shipping.

(If we plan to in future, we can update this.)



9. Delivery Partners

We ship through trusted courier partners to ensure safe and timely delivery.